The world of outsourcing is constantly evolving with continuous enhancement and incremental development at the heart of every strategic outsourcing relationship. However from time to time a convergence of competing pressures causes a disruption, which provides opportunity for real transformational opportunities.
The legal sector is currently undergoing one of its biggest changes in its long and venerable history. Organisations that have successfully transformed their IT, Finance, HR and Procurement departments are now looking to the Legal Function to demonstrate real value-for-money. Achieving this whilst maintaining the exactingly high standards required of the profession is a daunting, but far-from-impossible, challenge. Forward-looking GCs are starting to build ‘legal eco-systems’ which draw in law firms, LPO providers and technology suppliers to create an efficient and responsive organisation. The law firms themselves are having to adjust their own business models to fit in with these new frameworks, developing their own unique relationships with service providers.
I recently completed a piece of work for a client where they had a specific requirement to process outsourced legal work onshore, in this case the UK. This raised a number of interesting questions for me which I thought would be worth discussing here.
At our inaugural networking event on 30th January, our guests enjoyed the opportunity to network and to discuss their thoughts on the theme of positive sourcing. To help avoid the age-old situation where you leave a networking event with a pocket full of business cards that you never look at again, we gave everyone a "collectors card" and a book of stickers which included a QR code with their personal details.