Positive sourcing


14 items

Interview between Business Reporter and Eleanor Winn on cost reduction and positive outcomes. 

Phil Fersht of Horses for Sources recently interviewed Barry Matthews to get some insight into what he called “one of the most scintillating sagas of the year”; namely the coming together of Alsbridge and Source in the UK. While they were at it, they dug into Barry’s favourite topic of automation and found out what would happen if Barry was crowned king of RPA for a week.

We are excited to announce that Source is joining forces in the UK with Alsbridge Inc., a U.S.-based benchmarking, sourcing and transformation advisory firm.    

At our event, the Naked Truth About RPA, we heard from Co-Op Energy about their own experiences of implementing Robotic Process Automation. Here's Andy Sprigall, Head of Customer Experience:

At our event, the Naked Truth About RPA, we heard from the Co-Op Bank about their own experiences of implementing Robotic Process Automation. Here's Jane Conroy from the bank:

People are apprehensive about robots for many reasons, and this is no different when implementing Robotic Process Automation in an organisation. In this video from our series, The Naked Truth About RPA, our panel discuss the robotic fear factor and how their organisations overcame it.

Madonna's humiliating tumble at the Brit awards has something to tell us about collective responsibility and service orchestration. Whether the designer, the knot, the yank or the choreographer was to blame, it was the derrière and dignity of the grande dame of pop that were bruised...

In the next video in our series from the Naked Truth About RPA, we look at the culture shift that is required when implementing robotic process automation.

In the next of our series of videos from our 'Naked Truth About RPA' event, we look at the benefits that our panelists achieved from implementing RPA.

Paul Musgrove, from Nectere on how technology has affected the Stationers' Industry at our 5x10 in February

In this article and video, from our event 'The Naked truth About RPA', we explore the importance of getting the right people involved when implementing Robotic Process Automation.

Organisations often bring in external expertise to help with their RPA implementation, but they can also build their own internal team. Experience suggests that utilising a partner in the early phases will help develop the necessary skill sets. Over a period of time it may make sense to develop an in-house capability to improve on process automation – the external party can support this until the internal team is able to stand on its own two feet.
This external/internal approach will offer flexibility and breadth to deliver multiple processes quickly.
All of the panelists agreed that appointing the right internal people into the roles was very important; getting the right balance between subject matter expertise and ‘technical knowhow’ is a fine line. Although it was understood that some technical knowledge was important, having a good understanding of the business processes and having the appropriate skills, such as process mapping and continuous improvement techniques, were more important. The technical knowledge can be taught over a period of time with support from software vendors but process knowledge is invaluable.
The timing of when roles are introduced is also very important with RPA as it is important to ‘learn on the job’; recruiting people without a viable pipeline of work will mean employees losing what they have learnt very quickly. Getting this timing wrong could mean additional expense in terms of support from the software vendor and delaying the self-sufficiency.
Further roles and responsibilities will also be needed along the journey. The balance between developing processes for implementation and identifying new opportunities is important, ensuring that there are enough people in the team to keep the momentum going.
As a pipeline of processes is developed a scoring matrix will become invaluable to ensure that the focus is on the highest priority processes. It is important to continue to deliver positive outcomes through proper prioritisation, rather than to spend too much time analysing every process that is presented.

Lorenzo Foffani, from Imagination, at our 5x10 in February on discovering how to do the work you really want to do.

Introducing Source

Source logo Source has a fresh approach to positive sourcing relationships. Our work is driven by some strongly-held beliefs. We provide expert support and training to help you get your sourcing relationships right. 
Read more about what we do...

Get in Touch

Call, email, or visit us at our office in Oxford.

  • Email
    This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Phone
    0845 533 3313
  • Office
    Suite 2, 195 Banbury Road, Oxford, OX2 7AR Map

Twitter @sourceadvisory

RT @ejwinn: the mighty @_HowardDavies_ on how benchmarking is getting sexy @Alsbridge_Inc
RT @sourcepositive: Benchmarking just got sexy!

Source. Positive outcomes